Medical Consultation

When you bring your pet to the clinic with an illness or an injury the veterinary surgeon will take a detailed history from you. Following this a careful physical examination of your pet will be carried out.

As a result of these two steps the clinician you are seeing may recommend treatment in simple cases or in more complex cases advise you of the next steps necessary in the diagnosis of the problem. We are open and honest about the costs involved and will do our best to provide accurate estimates.






Oral hygiene plays a very important part in the maintenance of your pet's general health. We offer free dental check-ups with our vets.

Our trained staff can evaluate your pet's general dental health and offer advice and instruction for optimum care.

Our veterinary surgeons are qualified to perform all routine dental procedures including ultrasonic scaling, polishing and dental extractions.





Radiology (X-Rays)

We have a state of the art digital radiography. 

Radiography is not always the best diagnostic option; we are skilled in its use and only recommend it where appropriate. In certain situations we will send radiographs to specialists for second opinions.

We also take radiographs for submission to the British Veterinary Association for hip and elbow dysplasia scoring.






When this diagnostic option is the modality of choice we arrange for a specialist sonographer to visit the practice.





In-house Laboratory Analysis

At Greenbank we have facilities to carry out basic and urgent blood and urine testing in-house. However for more complex assessment of your pet’s condition and needs we choose to use an external laboratory which employs Royal College Recognized Pathologists.

The extra dimension this brings to the diagnosis of underlying problems is invaluable – it's what we do for our own pets so it's what we do for your pet!






For more complex skin problems we offer a full dermatological work-up service. This starts with the taking of a detailed history of the problem, followed by a careful examination of your pet.

At the end of this, depending on the findings, very often treatment can be recommended there and then. Sometimes, though, it leads to recommendation of specific diagnostic tests, which may include skin-scrapes, allergy testing (blood tests or direct skin testing), and biopsies.






The range of surgical procedures performed at Greenbank is growing all the time. All our vets perform routine neutering procedures, dentistry and basic soft tissue surgical procedures. We also offer a wide range of other soft tissue procedures including brachycephalic obstructive airway surgery, perineal hernias, anal gland removal and laryngeal tie back. We also offer a range of orthopaedic procedures including cruciate ligament repair, luxating patella and fracture repairs.  Please call us to see if we can help your pet if he or she requires an operation.







Core to the health and well being of your pet are neutering and regular vaccination. In 2004 we launched our discounted vaccination and neutering service and it has been a runaway success. Our aim was, and still is, to provide good, high quality preventative healthcare at prices affordable to all!

These days most people are aware of what vaccinations do. They prevent infection with serious or potentially fatal illnesses.


Your dog
Vaccination in your puppy/dog can start as early as eight weeks of age. It is a two-stage process. At the first vaccination consultation the veterinarian you are seeing will carry out a full and thorough examination of your puppy/dog and give the first part of the course. The second part of the course must be given between 14 and 28 days later. Your puppy/dog will be fully protected 10 days after the SECOND part of the vaccination course.

The vaccination course for dogs is for canine parvovirus; canine distempervirus; canine parainfluenzavirus; canine infectious hepatitis and leptospirosis. Also these days most reputable kennels require your dog to be vaccinated against kennel cough (Bordetella bronchiseptica).

If required 'kennel cough' vaccine can be given but it is not part of the 'core' vaccines for a dog.


Your Cat 
Vaccination in your kitten/cat can start as early as nine weeks of age. It is a two-stage process. At the first vaccination consultation the veterinarian you are seeing will carry out a full and thorough examination of your kitten/cat and give the first part of the course. The second part of the course must be given between 21 and 28 days later. Your kitten/cat will be fully protected 10 days after the SECOND part of the vaccination course.

The vaccination course for cats is for feline rhinotracheitis and calici viruses ('cat flu'), feline panleucopenia virus ('enteritis) and feline leukaemia virus. In BOTH cats and dogs annual booster vaccinations are needed.

We are also able to give rabies vaccinations to your dog or cat, which is needed for obtaining a 'Pet Passport.'


Your Rabbit 
Rabbits need vaccinating against Mxomatosis and viral haemorhagic disesae. This can be given with a single injection from five weeks of age and immunity is from three weeks after this. Annual booster vaccinations are needed.


*Please note that vaccinations cannot be given if your pet has any illness and any illnesses found during the examination will need to be treated prior to vaccination occurring.







Neutering is the generic term for the de-sexing of animals. Specifically, females are spayed and males are castrated.

As part of Greenbank's affordable animal care approach to preventative veterinary medicine we have now been offering cut price neutering of pets since 2004.

So what are the advantages (and disadvantages) of neutering?

The bitch (female dog) – Advantages:

  • no unwanted pregnancies;

  • spaying before the first season dramatically reduces the risk of malignant mammary cancer (breast cancer);

  • removes the risk of pyometra (a serious infection of the uterus) – this is a common and serious illness in the unspayed bitch as they age.


  • minor risk of urinary incontinence – this is a very treatable condition.

  • occasional changes in coat quality.

On balance the argument is firmly in favour of early spaying of bitches.

The dog (male dog) - Advantages:

  • does not cause unwanted pregnancies;

  • decreased risk of prostatic disease and the secondary problem associated with this of perineal hernia;

  • can help 'calm' them.


  • there are no disadvantages to having a dog castrated

The queen (female cat) - Advantages:

  • no unwanted pregnancies;

  • decreased territorial behaviour – marking, wandering, fighting. 
    There are no disadvantages to having a queen spayed;

The tom (male cat)– Advantages

  • does not cause unwanted pregnancies;

  • dramatic decrease in territorial behaviour fighting, territorial marking 
    (most often urine spraying in the house), wandering


  • no disadvantages to having the tom castrated.

Ages for neutering:

  • Cats (for both sexes) – from 6 months of age. Early neutering of cats can be done from 14 weeks of age.

  • Bitches – from 6 months

  • Dogs – from 6 months

  • Rabbits – from 4 months







How does micro-chipping work?

A tiny microchip is inserted under your pets skin via a hypodermic needle. This gives your pet a unique 15 digit code.

Should your pet go missing, they can be scanned and the code matched up to your personal contact details, which will have been entered onto a central database such as the national PetLog database as part of the micro-chipping process. 

Micro-chipping your pet gives it the best chance, should it go missing, of being returned to you. Collars and tags can and do often get lost or removed. A microchip cannot be lost and as such is the only reliable permanent marking system available.

As of April 6th 2016 it is law that all dogs greater than 8 weeks of age are microchipped.





Pet passports

A number of our veterinary surgeons are Local Veterinary Inspectors and as such are able to issue "pet passports" under the Pet Travel Scheme.

If you are thinking of travelling with your pet it is important that you plan well in advance and familiarise yourself with the regulations.

To do so please visit the DEFRA website at

Vaccinations for travelling including rabies, leptospirosis 4 and leishmaniasis can be given if required.


*Please note that whilst we are there to advise you DEFRA states that :

"You are responsible for ensuring that your pet meets all the rules for entering the UK under the Pet Travel Scheme. Make sure that you have had the procedures carried out in the correct order and that your pet's documentation is correctly completed. If you do not, your pet may not be able to enter the country or may have to be licensed into quarantine on arrival. This will mean delay and cost you money."






At Greenbank we strongly encourage clients to insure their pets.Veterinary medicine is private and as such is paid for by the owner of the pet. The underlying overheads to equip and staff the clinic, for even simple procedures, is a major part of the cost and these have to be passed on the client. At Greenbank we do care about the cost of treating your pet and do everything we can to minimize the cost, however insuring your pet is the only way of ensuring that you can afford to have major treatment carried out. A common comment we hear is "I had my previous pet insured all his life and never had to make a claim so I don't think I'll bother with this one!" You wouldn't think about not insuring your house yet few people have to claim for their house burning down so why take this risk with your pet? What insurance really buys is peace of mind! Insurance is arranged independently of the clinic but we are happy to discuss it with you.


Please buy yourself some peace of mind and insure your pet.